Competency Based Interviews - Free eBook in PDF Format

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Book Description - ISBN 978-1-62620-785-7 (26 Pages)
This eBook explains how to answer competency-based interview questions. These are behavioral questions, in which the interviewer will ask you to describe a situation that demonstrates your abilities that will be integral to the role you're applying for.

Chapter 1 - Competency Based Interviews
Competency-based questions are behavioral questions, in which the interviewer will ask you to describe a situation which demonstrates your abilities that will be integral to the role you're applying for. Organizations use a competency framework that reflects the competencies and associated behaviors that are required at each level of management.

Chapter 2 - Competency-Based Questions
Competency-based questions begin with something like 'Tell me about a time when…,' or 'Describe a situation where you had to …' Your answer must be supported by your resume and work experience, so using 'off-the-shelf' answers is not an option. You can use either the STAR or SOARA method to pre-plan answers to competency-based questions, ensuring that you give the best possible example a particular behavior.

Chapter 3 - STAR Method
The STAR method is a simple four-stage process that is ideal for those just starting out in a career or those who are switching careers. It enables an individual to quickly identify situations or events that allow them to demonstrate the required competencies. The technique, describes: the Situation, the Task required as a result, the Action taken, and the Result of that action. This will help you to formulate a narrative that works well as an answer to a competency-based question.

Chapter 4 - SOARA Method
This method is slightly more involved than the STAR method and some people may prefer using it, particularly if they have a lot of management experience from which to draw examples. SOARA stands for: Situation, Objective, Action, Results, and Aftermath. The process is similar to that of the STAR method explained earlier in that it is time consuming and takes a lot of work. Both methods provide you with the best examples of competency-specific behaviors that you can use in all of your interviews.

Preparing for a Competency Based Interview - Most competency-based or behavioral interviews will be between one-two hours long. The length of the interview will usually reflect the seniority of the post you are being interviewed for. The amount of industry or market knowledge you are expected to know will have a direct correlation to the level of position you are applying for. This includes your awareness of the organization's main competitors as well as any regulatory body or legislation that it must operate within. When you answer questions you will be expected to illustrate your answer with an example that shows how you displayed the required competency.

You will learn:
  • How to recognize competency-based questions and how to relate them to an organization's competency framework.
  • How to use the STAR method, which describes: the Situation, the Task required as a result, the Action taken, and the Result of that action.
  • How to use the SOARA method, which describes: Situation, Objective, Action, Results, and Aftermath.
  • How to pre-plan answers that ensure you give the best possible example of a particular behavior.
  • How to formulate a narrative that works well as an answer to a competency-based question.

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